Event Details

Amplifying the Employee Experience

Presenter: Toyinda Smith

Creating a humane workplace where everyone thrives is an employee’s right and an organization’s responsibility. When psychological safety practices are a part of the culture, it leads to better performance, retention, increased engagement, positive learning experiences, and team effectiveness. This learning session will equip leaders, including human resources professionals, with actionable steps to make shifts in the culture as an antidote to amplification of the employee experience, producing a stronger work community.
 
LEARNING OBJECTIVES

• Understand and implement psychological safety practices.

• Take an individualized coaching approach to building trust and leading people.

• Deliver ongoing performance conversations with structure and ease.

Toyinda L. Smith is a bestselling author, business consultant, master coach, corporate educator and TEDx speaker. She is the principal of The Coaching Seat®, LLC, a learning and development firm in place to improve both the employee experience and the organization's effectiveness.

Through her company, she provides execution-based solutions to
increase employee engagement, enablement, and empowerment.
With 20+ years of experience in education, learning & development, and business, Toyinda is passionate about strategically leveraging leadership, personality strengths, and team relationships to drive objectives and profitable outcomes. As a global speaker, she is known for guiding individuals and groups to rewire every area of the mindset, recover passion, and reset self to place individuals back on a championship track.

SSCHRA is recognized by SHRM to offer Professional Development Credits (PDCs for SHRM-CP® or SHRM-SCP®.  This program is valid for 1.00 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.